Terms of Service
Welcome to BrightBuy Online, operated by ALIAVE s.r.o. (hereinafter referred to as "we," "us," or "our"). By using our website and services, you agree to the following terms and conditions. Please read these terms carefully before accessing or using our website and services.
1. Acceptance of Terms
By accessing or using our website at www.brightbuy.online (the "Site"), you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy and Cancellation Policy. If you do not agree to these terms, please do not use our Site.
2. Use of the Website
2.1 Eligibility
You must be at least 18 years of age to use this Site or place an order with us. By using the Site, you represent that you are of legal age to form a binding contract.
2.2 Account Registration
To make purchases or access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.3 Prohibited Activities
You agree not to engage in any of the following activities:
- Using the Site for any unlawful purposes or to engage in any fraudulent activities.
- Transmitting any harmful, defamatory, or illegal content.
- Attempting to breach the security of the Site or access restricted areas without authorization.
- Using any automated systems or software to extract data or engage in "screen scraping."
3. Products and Services
3.1 Product Availability
While we strive to provide accurate product availability information, all products and services are subject to availability. We reserve the right to limit quantities of products or services ordered and to refuse or cancel orders at our sole discretion.
3.2 Pricing
All prices on the Site are in Euros (EUR) and include VAT unless otherwise stated. Shipping costs will be added during checkout. We reserve the right to modify product prices, shipping costs, and any other charges without prior notice.
3.3 Product Descriptions
We attempt to ensure that all product descriptions and images on the Site are accurate and up to date. However, we do not guarantee that the product descriptions or other content are error-free or complete. If a product is found to be inaccurately described, your sole remedy is to return the item in accordance with our Cancellation Policy.
4. Orders and Payment
4.1 Order Process
To place an order, you must follow the checkout procedure and provide the necessary payment information. After submitting an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to accept or reject any order at our discretion.
4.2 Payment
We accept various payment methods, including credit cards, PayPal, and other payment providers as indicated at checkout. You agree to provide accurate payment information and authorize us to charge your chosen payment method for the total amount of your order, including applicable taxes and shipping fees.
4.3 Order Cancellations
Orders can be canceled in accordance with our Cancellation Policy. If we have already processed and shipped your order, cancellation may not be possible, and you will need to follow the return procedures outlined in our Cancellation Policy.
5. Shipping and Delivery
5.1 Shipping Locations
We ship to most countries within Europe. Please look at Shipping Policy page for details on shipping rates, times, and available locations.
5.2 Shipping Times
While we strive to process and ship orders promptly, shipping times may vary based on the destination, product availability, and other factors. Please refer to the Shipping Policy for estimated delivery times.
5.3 Shipping Costs
Shipping is free for all orders, unless otherwise specified. Additional costs may apply for expedited shipping or for shipments to certain regions. Please refer to the checkout page for a final breakdown of shipping costs.
6. Returns and Refunds
6.1 Right of Withdrawal
You have the right to withdraw from the contract within fourteen (14) days of receiving your goods, in accordance with our Cancellation Policy.
6.2 Return Process
To return goods, please follow the procedures outlined in our Cancellation Policy. Returns must be shipped to the designated return address, and you will bear the cost of return shipping unless otherwise specified.
6.3 Refunds
Refunds will be issued in accordance with our Cancellation Policy and will be processed using the original payment method. Refunds may take several days to appear on your account, depending on your payment method and financial institution.
7. Intellectual Property
7.1 Ownership
The content on this Site, including but not limited to text, images, logos, trademarks, and designs, is the property of ALIAVE s.r.o. and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from this Site without prior written consent.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. Any other use of the Site requires our prior written approval.
8. Limitation of Liability
8.1 Disclaimer of Warranties
The Site and all products and services are provided "as is" and "as available." We do not make any representations or warranties regarding the accuracy, reliability, or completeness of the content on the Site, nor do we guarantee that the Site will be error-free or uninterrupted.
8.2 Limitation of Liability
To the maximum extent permitted by law, ALIAVE s.r.o. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site, including any damages related to products purchased through the Site.
9. Privacy
9.1 Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices outlined in the Privacy Policy.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms and Conditions are governed by the laws of Slovakia. Any disputes arising from these terms will be resolved in accordance with Slovak law.
10.2 Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve the issue through informal negotiations. If the matter is not resolved, you agree to submit the dispute to the competent court in Bratislava, Slovakia.
11. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective as of the date of posting. It is your responsibility to review these terms periodically for any changes.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
ALIAVE s.r.o.
Dunajská 66
81108 Bratislava
Slovakia
Tel: +421 2 3332 5107
Email: support@brightbuy.online
